"But there is a user lock in." Huh? How? I always check traditional taxi and Uber (Lyft is not in my town yet) to see which is cheaper at a given time. Or do p

"But there is a user lock in." Huh? How? I always check traditional taxi and Uber (Lyft is not in my town yet) to see which is cheaper at a given time. Or do people get attached to buses too?