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Another thing that could be done... is that shippers could help out. UPS, Fedex, USPS could all offer last step photo verification of packages, as a service.
by codecamper 10y ago
Another thing that could be done... is that shippers could help out.
UPS, Fedex, USPS could all offer last step photo verification of packages, as a service. A few more dollars and you get a photo of what is inside and the handler packs the box up.
- jrowley 10y agoThey could automate it by x-raying instead of taking a photo. It would clearly show the iphone vs a piece of clay and save them a bunch of time opening/resealing boxes.
- codingdave 10y agoThat opens up opportunities for package handlers to start stealing stuff. For the most part, employees of UPS, Fedex, etc are not allowed to open packages (with international shipments being the exception, when they check for customs compliance). Your suggestion would be a massive policy change, possibly regulatory changes, and would open up more holes in the system.
- unabst 10y agoIndeed. Not to mention that content swapping fraud is also incredibly rare.
- eli 10y agoThat seems like a service that would cost quite a few dollars to implement and would only force the fraudsters to try a little bit harder. I had someone buy my cell phone on eBay and then return it as broken by sending back a different nonfunctional phone. They even swapped the serial number sticker inside the battery compartment.
- analog31 10y agoPerhaps a low tech solution might be transparent packaging. "Do not accept this package from the shipper if it doesn't contain what you ordered."