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Love the site. One small thing I noticed - remove the 'carousel' from your landing page on the top image. I was reading your main CTA - when it suddenly change

Love the site. One small thing I noticed - remove the 'carousel' from your landing page on the top image. I was reading your main CTA - when it suddenly changed to the other image. It is too fast. If you want both - perhaps A/B to see which one is best. Also - you mentioned you are using Intercom.io; have you tried using their feature Acquire? It allows you to communicate with potential customers on your home page. I've used it on one of my sites with great success...

cyberferret 10y ago
Thanks. Good tip about the carousel - I may consider randomising the web page to show either/or and measure, or else increase the time on the carousel flip. I don't use Acquire yet - mainly a cost reason because it would increase our monthly Intercom bill quite a bit, but also a 'back of the clock' reason. I notice that being in Australia, a LOT of site visits and new user subs happen in the middle of the night for me (i.e. on the other side of the world), and if I had users pinging me with questions etc. before signup then it would mean lots of sleepless nights, and less than stellar interaction with me. I do plan to add it in later though, perhaps when I have enough revenue to add team members to look after acquisition and support.
- vram22 10y ago
  >I notice that being in Australia, a LOT of site visits and new user subs happen in the middle of the night for me ..... then it would mean lots of sleepless nights, and less than stellar interaction with me. You may know this already, but there are some customer interaction (not sure what is the right term here) services that, if you are not logged into them, will convert the user's IM into an email to you. https://tawk.to https://tawk.to is one of them (I use it on my web site); Olark may also support that feature. Then you can just answer in the morning. Of course it's not the same as being able to reply immediately, but better than nothing.

cyberferret 10y ago

Thanks. Good tip about the carousel - I may consider randomising the web page to show either/or and measure, or else increase the time on the carousel flip. I don't use Acquire yet - mainly a cost reason because it would increase our monthly Intercom bill quite a bit, but also a 'back of the clock' reason. I notice that being in Australia, a LOT of site visits and new user subs happen in the middle of the night for me (i.e. on the other side of the world), and if I had users pinging me with questions etc. before signup then it would mean lots of sleepless nights, and less than stellar interaction with me. I do plan to add it in later though, perhaps when I have enough revenue to add team members to look after acquisition and support.

vram22 10y ago
>I notice that being in Australia, a LOT of site visits and new user subs happen in the middle of the night for me ..... then it would mean lots of sleepless nights, and less than stellar interaction with me. You may know this already, but there are some customer interaction (not sure what is the right term here) services that, if you are not logged into them, will convert the user's IM into an email to you. https://tawk.to https://tawk.to is one of them (I use it on my web site); Olark may also support that feature. Then you can just answer in the morning. Of course it's not the same as being able to reply immediately, but better than nothing.