Instead, you brushed off our claims, calling them “absolutely without merit,” among other things. It has taken negative publicity and an FTC investigation to st

Instead, you brushed off our claims, calling them “absolutely without merit,” among other things. It has taken negative publicity and an FTC investigation to stop things from getting worse. Some may make the argument that even if the privacy of some of your customers is violated, the benefit to mankind outweighs it, but the “greater good” argument is a very dangerous one. And so here we are. In other words, "we showed them!" -- seem an awful lot like gloating to me. It also doesn't appear that you ever seriously considered the "greater good" argument, beyond asserting that it's "dangerous." This leaves me with the suspicion that you chose to take the easy way out instead of weighting the actual costs and benefits of what you were doing.