Yes and no. Teamviewer, for example, has a few use-scenarios, one of which is the unattended access, which is what appeared to be compromised. Essentially ther

Yes and no. Teamviewer, for example, has a few use-scenarios, one of which is the unattended access, which is what appeared to be compromised. Essentially there was an always-on agent process running on the target machine that you could access with a Teamviewer account you set up; said account could manage any number of PCs that had always-on unattended access. Teamviewer also has a "Quick Support" option, in which the application spawns a computer ID number and a theoretically one-time use password. The complexity of the password could be set within the application. Their QuickSupport tool, meant for a one-off support session, generates a unique session ID (in the past they had a static computer ID and a semi-unique password generated per client) which can be given to a support rep with the full version of Teamviewer to access. I have not yet followed up on the Teamviewer issue so I cannot say exactly what was compromised there, though last I remember Teamviewer was insistent their service had not been compromised, but that the unauthorized access was the result of reused passwords. GoToMyPC appears to be the former, an agent you install with the intent of unattended access on a whim. While server access is certainly one use scenario, access to non-server PCs for whatever reason is also a major part of these. Barring a breach of the software accounts or incompetently designed security for the remote access tools, it's probably okay for most people. Unfortunately, it seems like a breach is exactly what happened here with GoToMyPC, though as has been noted in the discussion already, the details are extremely sparse.