>the naive delusion that you can disrupt all aspects of human nature by applying enough technology This. Absolutely this. Superior software/technology has, is,

>the naive delusion that you can disrupt all aspects of human nature by applying enough technology This. Absolutely this. Superior software/technology has, is, and will lose to crappy stuff from time to time. And here is why... psychology trumps technology. If your technology doesn't align well with psychology then you have an enormous uphill climb to conquer. If your solution requires people to fight their nature, best of luck to you.