I recommend you don't even think about the term SMB. It's such a broad category. You can't just group all small businesses together and say you can't sell to t

I recommend you don't even think about the term SMB. It's such a broad category. You can't just group all small businesses together and say you can't sell to this group. They all have different pain points and problems. Some products address them (slack), others don't (op)