It really is that simple. Empathy is key. But this type of philosophy has to come from the top, and if a founder or management team is even a little psychopath

It really is that simple. Empathy is key. But this type of philosophy has to come from the top, and if a founder or management team is even a little psychopathic, then I feel like there's really not much you can do (but maybe I'm wrong here, and people with more experience can chime in)