It's not that hard. If the process works at all like how they handle warranty issues, then they send you the replacement before you send your device to them. T

It's not that hard. If the process works at all like how they handle warranty issues, then they send you the replacement before you send your device to them. This means you have use of your old device in the meantime (assuming it isn't entirely dead). When the package arrives, you take the new one out of the box and put the old one into it and slap on the prepaid sticker and drop it in the mail. Sync the new device with iTunes and you're done - everything is right back where it was on the device. It's just about the same level of difficulty as ordering a replacement battery and waiting for it to arrive - except they also take back the old battery and recycle it for you. If you live near an Apple store, it's even easier because you should be able to just go there and swap the device immediately without messing around with shipping.