Well my OnePlus One's USB port stopped functioning back in February and it took two and half months of back and forth for them to send me a working phone. Mult

Well my OnePlus One's USB port stopped functioning back in February and it took two and half months of back and forth for them to send me a working phone. Multiple customer agents pasting the same message back to me and ignoring what I'd written, sending me a "repaired" phone that had non-functional front and rear speakers, and also initially trying to invoice me £200 for what was an in warranty repair. When I got that invoice and complained that I was in warranty, they sent me a link to their policy with no other comment. Phone was good other than this. But I'm not going to buy another phone from them after all that hassle.