That was just the first link from a Google search. Internet forums are full of other users complaining of the same problem. Even if it only affects 0.1% of us

That was just the first link from a Google search. Internet forums are full of other users complaining of the same problem. Even if it only affects 0.1% of users, multiply that by the tens of millions, and that's a large number of people having a horrible experience. It works great for you, until you're in the 0.1% then it's a bitch. Edit: and it's not just music, it's a mulit-year history of botching up sync across multiple different technologies - some of which I've experienced first hand, some of which I've had friends complain of. Either way, Apple have zero credibility with me and syncing.