It sounds like your biggest annoyance is the fire-fighting. These kinds of fires don't just "happen". They're not forces of nature, they're forces of man. Eit

It sounds like your biggest annoyance is the fire-fighting. These kinds of fires don't just "happen". They're not forces of nature, they're forces of man. Either directly or indirectly, but always the source of it. Usually a failure of process, expectations management, or both. You've mentioned feeling a lack of control. Is that lack of control over the fires being set in the first place or a lack of control over being able to appropriately handle the arsonists? Have you clearly identified the arsonists in your case? Is the arsonist the CEO; by making insane external sales or Board promises? Are the arsonists your customers; by making product/pricing/support demands that render the overall value proposition of your company moot; i.e. getting you to focus too many resources on basically charity work to "get their logo"? Are the arsonists your team members; by having a strained relationship with best-practices, consistency, reliability, velocity, productivity, etc.?