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They have great APIs, but from what I have seen and used them for they wrap a bunch of services that have no stickiness. If I am using their API today and a com
by dexterdog 10y ago
They have great APIs, but from what I have seen and used them for they wrap a bunch of services that have no stickiness. If I am using their API today and a competitor comes out tomorrow that will save me 10% it will make total sense to switch as it will be seamless to my users. I also don't get their pricing models at all. For the tiny guy, it's free. For the slightly larger guy it is the most expensive per use and then it tapes off so that the big users pay a fraction of that. Why should text message number 1 billion cost 1/8 what text message one costs. They are either losing money on their big accounts (doubtful) or they are severely overcharging most customers.
- aviv 10y agoNo need to wait until tomorrow. ALL of Twilio's existing competitors (and there are many, and many more coming especially from the big telcos) will save you much more than 10% for essentially the same range of services.
- dexterdog 10y agoI'd be surprised if the telcos offer everything Twilio offers, but I would expect them to be able to offer the biggest line item for me (SMS) more cheaply.