> Steam would not refund his purchase so he threatened to file a credit card chargeback and they replied that their policy in the event of a chargeback is to d

> Steam would not refund his purchase so he threatened to file a credit card chargeback and they replied that their policy in the event of a chargeback is to disable all of the users games immediately. How is that not extortion? Valve can obviously disable individual games, so it's not like people could use chargebacks to get free games. It seems like you should at least be allowed some time to make sure the game actually works on your system.