At a glance, yes, the author did cover both sides of the story. But if you do read carefully, you would notice the wording and tone clearly suggest the author's

At a glance, yes, the author did cover both sides of the story. But if you do read carefully, you would notice the wording and tone clearly suggest the author's opinion and pre-assumption. The whole article resembles an interview of a group of patients and their doctors. Some quotes that reveals the author's view: "For the few specialists who have looked closely, these individuals represent an alarming development in the history of mental illness: thousands of sick people, banded together and demanding recognition on the basis of shared paranoias." "The vast majority of people with psychosis never resort to violence. Still, studies suggest that a small number of those experiencing psychotic episodes — especially paranoid thoughts, accompanied by voices making commands — are more likely to act on hostile urges than people without a mental illness." "The big hope is that society will wake up to what’s happening and put a stop to it, those who feel targeted say. In some cases, they do seek psychiatric help. In others, the delusions subside. For the rest, the prognosis isn’t good, psychiatrists say. Many contemplate suicide." "One thing he is certain of though, he says: He’s not crazy."