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The real takeaway here should be that engineers tend to make UX that feel good to them as engineers, and most of their clients will typically not be engineers.
by jamesroseman 10y ago
The real takeaway here should be that engineers tend to make UX that feel good to them as engineers, and most of their clients will typically not be engineers.
> I'd rather have confusing software that does what I want, than simple software that doesn't do what I want.
Of course you would, or I would, or anyone who browses HackerNews would -- but it's not necessarily the best UX.
- xixi77 10y agoIf this is a business software, once the sale is done, users are going to pick it up because they pretty much have to. But the sale can easily fail in the first place if the product does not have a feature that particular customer wants, and the competing offering does.