That's a really good reason for not making decisions outright based on the information. You'd want to use the results of these models as a means to direct atten

That's a really good reason for not making decisions outright based on the information. You'd want to use the results of these models as a means to direct attention to where it is most likely to be needed. It sounds like this is exactly what they did. Of course, the other side is that the chat data might create biases. The worry here would be that reading the chat logs might create a unfavorable opinion which then leads to unfair interpretations of workplace behaviors. If I was implementing such an action, I would make sure that the people checking in on those flagged by the system don't actually have access to the chatlogs, except in egregious situations.