Since I've seen this mentioned a few times in the comments, it's worth noting: Tesla did not expose the identity of the customer who had the suspension problem.

Since I've seen this mentioned a few times in the comments, it's worth noting: Tesla did not expose the identity of the customer who had the suspension problem. Edward Niedermayer is a blogger who uncovered a post on a car forum[1] and then made hay out of it[2] causing some national media to report about it. Tesla was merely commenting that this blogger has a pretty clear anti-Tesla bias in his other writing. If anyone's responsible for exposing the customer to scrutiny, it's Niedermayer (who linked to the semi-anonymous forum post and turned it into a media story). 1: https://teslamotorsclub.com/tmc/threads/suspension-problem-on-model-s.69204/ https://teslamotorsclub.com/tmc/threads/suspension-problem-o... 2: http://dailykanban.com/2016/06/tesla-suspension-breakage-not-crime-coverup/ http://dailykanban.com/2016/06/tesla-suspension-breakage-not...