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What you are talking about is the "dealer guarantee" provision, which requires car dealers to repair or make good, at their own expense, any defective vehicles
by sjwright 10y ago
What you are talking about is the "dealer guarantee" provision, which requires car dealers to repair or make good, at their own expense, any defective vehicles they sell within that time period. This is in addition to the manufacturer's warranty period or the manufacturer's responsibility under Australian Consumer Law.
Australian Consumer Law covers "reasonable expectations" of fitness for purpose and is generally understood to comfortably exceed the typical three year warranty period.
https://www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees https://www.accc.gov.au/consumers/consumer-rights-guarantees...
http://www.fairtrading.nsw.gov.au/ftw/consumers/motor_vehicles/warranties.page http://www.fairtrading.nsw.gov.au/ftw/consumers/motor_vehicl...
http://www.abc.net.au/news/2011-06-07/broken-but-out-of-warranty-you-still-have-rights/2749924 http://www.abc.net.au/news/2011-06-07/broken-but-out-of-warr...
http://www.caradvice.com.au/345004/what-is-the-australian-consumer-law-is-my-car-still-covered-outside-of-the-manufacturer-warranty/ http://www.caradvice.com.au/345004/what-is-the-australian-co...
- lsaferite 10y agoWell, seeing how Tesla has a 4 year/50k mile warranty plus an 8 year/∞ mile battery and powertrain warranty, I'd say it's longer than the AU statutory periods, no?
- inopinatus 10y agoThere's no quantitative statutory period on manufacturing defects in the Australian Consumer Law. The language is of a test of the expectations of a "reasonable consumer", which can be (and has been) interpreted generously by the courts. The dealer warranty for cars is a separate and mandatory guarantee, don't conflate the two. My favourite summary of the situation is actually Apple's. Read http://www.apple.com/au/legal/statutory-warranty/ http://www.apple.com/au/legal/statutory-warranty/ and pay attention to the language used for claim periods. NB: the Australian regulator has teeth and is not afraid to use them, but their enforcement is selective. They tend to go after big fish like supermarkets, major retailers, energy companies.