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Your comment sounds a bit like all subscription based services only work because of people who never cancel their accounts. I'd say this is not true. The pot o
by WA 10y ago
Your comment sounds a bit like all subscription based services only work because of people who never cancel their accounts. I'd say this is not true.
The pot of gold that everybody wants is not because people forget to cancel the subscription, but because you don't have to acquire new customers every single day. You can provide a good product to your "fan base" for years.
I can speak only from my experience in the B2C space with a 2 bucks a month product:
It's basically prepaid. Accounts will become inactive when the payment period ends. There is no automatic renewal. The reason is precisely, because I think this is the most transparent way.
It works, it pays me a decent salary and I get to maintain the software for a long time.
- veidr 10y agoIndeed, nothing wrong with that. My comment pertains specifically to auto-renewing subscriptions. Which they overwhelmingly are, nowadays, but perhaps I should have been more precise.