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Nope, I am saying tons (tons!) of people don't get around to cancelling things they want to cancel, even if technically they can do it any time. Especially when
by veidr 10y ago
Nope, I am saying tons (tons!) of people don't get around to cancelling things they want to cancel, even if technically they can do it any time. Especially when each renewal is a small amount.
And I have seen some actual metrics on stuff I've worked on, where we can tell that they haven't used the software for months... but they are still paying. I know this goes on with other products too.
Perhaps "immoral" is an overstatement, but it's certainly a sleazy business model.
- zimpenfish 10y agoSubscriptions through the App Store are easy to cancel and you also get an email reminder when they're about to automatically renew. That reduces the sleaziness quite a bit, I think.