3 ms·

The "original design" was the UserVoice support system, a fact conveniently missing from the article, which leaves us to speculating as to why they would have m

• thaeli 10y ago
  Ah. That's a really important detail..
• OddsUXs 10y ago
  The logic behind the redesign is not a mystery and was mentioned in the article. Here I can elaborate it: 1. To add several new features, UserVoice wasn't flexible enough to provide 2. To automate a few administrative tasks (tracking requests, updating, uploading) - thus no connect the system with our website backend more tightly 3. To cover all these changes in a modern, simplified version of the design.