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> Next up would be to see whether Google Fi's adverstised real/actual/person support is for real and helpful I'm a google fi customer and requested support. F
by livingparadox 10y ago
> Next up would be to see whether Google Fi's adverstised real/actual/person support is for real and helpful
I'm a google fi customer and requested support. For me, the support was fantastic. They were very helpful and did their best to make sure everything was handled. Sample size of 4-8 requests, though, so YMMV.
- knz 10y agoI've contacted them ~ 5 times for minor issues with multiple accounts (getting a discount when they dropped the nexus 5, minor number porting issues, a billing question etc) and it has been fantastic. I've never had to wait, always had someone who was knowledgeable and could quickly resolve my issue.