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Yes, they have the best rural coverage in the Midwest (Verizon, thanks to AllTel, is a close 2nd.)
by BooneJS 10y ago
Yes, they have the best rural coverage in the Midwest (Verizon, thanks to AllTel, is a close 2nd.)
- pasbesoin 10y agoIf this extends in/through northern Wisconsin and the Upper Peninsula (UP) of Michigan, I may indeed switch to Fi. Actually, I recently took advantage of the Fi discount on a Nexus 5x ($250 @ 32 GB), but after some days dinking with it on Fi, I swapped in my Verizon SIM as planned, to have Verizon service with Nexus quality/timely system updates. (Needed an additional reboot for LTE to kick in, but since then -- as reported in numerous places -- it has worked just fine.) But, I'm increasingly unhappy with Verizon Wireless. Next up would be to see whether Google Fi's adverstised real/actual/person support is for real and helpful, and to ask them whether, hey, after all, I'd like to port my Verizon number to a Fi SIM / service and use that instead of the Fi SIM that's currently idle. (I wanted to try it before committing.) The other is to see whether, now that I'm out from under my 2 year phone "contract" with Verizon, I can coerce better pricing/capacity out of them. In any event, I will NEVER again use a phone that is dependent upon Verizon for updates. So, that means Apple, or my unofficial/"not supported" Nexus, or... P.S. If anyone from Google happens by, "pinch to zoom out" on the Nexus 5x is horrible -- the camera app dies about 50% of the time when I use this feature on it. PLEASE for the love of deity fix this! (Your error reporting systems should have about a bazillion and a half incident reports from one particular device ID. Stock Nexus 5x with only a few big-name apps installed.)
- livingparadox 10y ago> Next up would be to see whether Google Fi's adverstised real/actual/person support is for real and helpful I'm a google fi customer and requested support. For me, the support was fantastic. They were very helpful and did their best to make sure everything was handled. Sample size of 4-8 requests, though, so YMMV.
- knz 10y agoI've contacted them ~ 5 times for minor issues with multiple accounts (getting a discount when they dropped the nexus 5, minor number porting issues, a billing question etc) and it has been fantastic. I've never had to wait, always had someone who was knowledgeable and could quickly resolve my issue.
- jsight 10y ago> The other is to see whether, now that I'm out from under my 2 year phone "contract" with Verizon, I can coerce better pricing/capacity out of them. If you are currently paying the contract rate, you should be able to get ~20/month off.