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Why Nest’s woes are typical of the smart home industry
- taylodl 10y agoIt sounds pretty great to have thermostats, light bulbs, ovens, and security systems that anticipate our every move. Not to anyone using modern phones and computers. What do all these devices have in common? Bugs, glitches, hangs. Those aren't features I'm looking for in my home. We've been talking about the software crises since at least the 80's. Even if we've been able to reduce the number of defects by over an order of magnitude that progress is overshadowed by the fact software deployments have increased by several orders of magnitude and now software defects can touch every aspect of our lives. We still have a lot of work to do.