I think you have to differentiate between "stupid" bots and "smart" bots, the former sort is working with structured input and the latter is processing your nat

I think you have to differentiate between "stupid" bots and "smart" bots, the former sort is working with structured input and the latter is processing your natural language and provides a more human-to-human experience. I think smart bots will become ubiquitous and they might become the next big thing.