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I have an 11 year old Honda subject to the recall. I'm the third owner and I bought it from a dealer with no Honda affiliation. Honda has been bombarding me w
by coredog64 10y ago
I have an 11 year old Honda subject to the recall. I'm the third owner and I bought it from a dealer with no Honda affiliation. Honda has been bombarding me with notices, suggesting that the state _has_ been helping.
What I'm more annoyed about is the UX. Honda is getting press puff pieces published about what an awesome job they're doing up to and including rental cars for people who are concerned while parts are on backorder. Meanwhile my local dealership told me that they'd drop me off/pick me up in their shuttle as long as I wasn't more than 2 miles away.
- AmVess 10y agoUser experience is going to vary widely because dealerships vary widely. The dealership where I bought my Honda gave me a loaner while my vehicle was repaired. I dropped my car off on the way to work, and picked up the loaner. The work was done by the time I got off work. The whole experience was painless.