3 ms·
Did you report the bug? (Perhaps in the "optional comments" field.)
by yk 10y ago
Did you report the bug? (Perhaps in the "optional comments" field.)
- ikeboy 10y agoI expect the amount of effort it would take to find someone who could do something about it is more than it's worth. I've reported bugs in Google products before, but it's usually just not worth chasing a company down for something that doesn't really impact me, and often they'll just refuse to acknowledge the problem or refuse to fix it anyway. E.g. the issue I described at https://news.ycombinator.com/item?id=10478264 https://news.ycombinator.com/item?id=10478264. Since then I usually won't bother unless it's hard to work-around or the company has a known bug-tracker.
- knodi123 10y agoI once went to a lot trouble to report a bug in an online precious metals trading site, and they gave me, like, 1% of an ounce of silver as a reward. :-) At the time, I seem to recall figuring out it was about $50. Of course, I had to open an account on their site in order to claim it, and there was a large initial deposit, so blah, nevermind....
- shivsta 10y agoI don't think it's safe to compare every internet site to Google. Google is notorious for not having good support, but many other companies take customer feedback very seriously.
- ikeboy 10y agoI mentioned google as an example of a company with a public bug-tracker, not as an example of one that treats reports poorly.