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Devils advocate here: use select menus to reduce the amount of support tickers from users. The html form version of the automated telephone menu.
by asimuvPR 10y ago
Devils advocate here: use select menus to reduce the amount of support tickers from users. The html form version of the automated telephone menu.
- rubidium 10y agoI've seen this before in IT tech support. Invariably there's some drop down where none of the selections apply to my issue, but it's required to pick one. I always pick the most dire issue.