I've also seen http://windows.microsoft.com/en-us/windows7/how-do-i-use-problem-steps-recorder http://windows.microsoft.com/en-us/windows7/how-do-i-use-pro... r

I've also seen http://windows.microsoft.com/en-us/windows7/how-do-i-use-problem-steps-recorder http://windows.microsoft.com/en-us/windows7/how-do-i-use-pro... referenced as a way to do similar things.