File a complaint with your state attorney general (and/or whatever state they are in). That takes a few months to get a result but a AG staffer will forward it

File a complaint with your state attorney general (and/or whatever state they are in). That takes a few months to get a result but a AG staffer will forward it to them (but on scary AG letterhead). Also http://www.consumerfinance.gov http://www.consumerfinance.gov