5 ms·

I think most customers would prefer better cell coverage.

vthallam 10y ago
Definitely! I'm quite happy with my T-Mobile account except when i go away from the city. Increasing coverage with the current tariff is more than enough to get more users.
- SparkyMcUnicorn 10y ago
  Their new LTE band 2 and 12 networks are great! Only issue is you need a phone that has band 2 and 12, which is mostly all newer phones.
uep 10y ago
T-Mobile's coverage has gotten significantly better in the last couple years since they bought 700Mhz spectrum from Verizon. Before this, T-Mobile had no low-frequency spectrum. Low-frequency spectrum has much better range. According to wired: "T-Mobile customers saw an LTE signal 81 percent of the the time in the fourth quarter of last year, just a bit less than what AT&T delivered. Yes, both still lag behind Verizon (87 percent), but it’s a level of saturation that lets them claim nationwide reliability." http://www.wired.com/2016/02/t-mobiles-finally-good-enough-to-put-pressure-on-verizon/ http://www.wired.com/2016/02/t-mobiles-finally-good-enough-t... They're within striking distance these days.
- technofiend 10y ago
  >T-Mobile's coverage has gotten significantly better... Can't argue that in the main that's true, unfortunately due to construction where I am downtown my T-Mobile service has dropped off considerably and it's useless where I spend my weekends. They've also shifted customer policy recently and don't try as hard to retain customers - in my case refusing to refund a couple of months of excess billing that was their fault. Previous mistakes were corrected with apologies that bordered on the obsequious. Needless to say I won't be a TMO customer much longer. But I'll take a free share of stock on the way out.
mikestew 10y ago
Most, perhaps, but not this one. In comparison, yeah, Tmo sucks. But it covers me in urban areas, and is "good enough" outside urban areas (just voice and no LTE data? Whatever shall I do?). For areas where I have no coverage, I'm likely so deep in the woods that I'm going to be using the DeLorme InReach anyway 'cuz Verizon ain't got coverage, either. Then again, with the cell phones I grew up on it was a miracle that they worked at all. So I don't get terribly upset when I don't have coverage on some forest road in the Cascade mountains. To me, Tmo is like owning an electric car. "But what about those drives to L. A. that one would think from talking to me I do every other week, but is really only twice a year?" Rent a car, keep the gas car you already own, whatever, there are mitigations. Absolutely, positively have to have coverage on every square inch of the planet? Rent a sat phone, buy an InReach or SPOT. Or go with Verizon and put up with higher prices and poor customer service every single day for functionality you'll use twice a year. It's just what one is willing to trade. I'll trade coverage for a company that doesn't piss me off every time I have to deal with them, as coverage is a minor consideration for me, and I'd rather do without a phone than deal with Verizon. For others, coverage is important enough to put up with other pain points. OTOH, it does kind of suck that smack in the middle of Seattle's SODO area I don't have coverage in the building in which I work. OTOOH, Tmo has WiFi calling so it's not that big of a deal. (EDIT: actually read TFA. "Other carriers want to screw you, Legere says with his typical brashness, while T-Mobile is offering dinner and a movie." Coverage be damned, I'd almost give them money just to get a choice quote from Legere once in a while.)
chris11 10y ago
Yeah, that's my issue. I'm currently dealing with some really frustrating problems with dropped calls. I got a new phone that is better supported, and that seems to have solved my problems so far. But cell coverage has been an issue for me.

Definitely! I'm quite happy with my T-Mobile account except when i go away from the city. Increasing coverage with the current tariff is more than enough to get more users.

SparkyMcUnicorn 10y ago
Their new LTE band 2 and 12 networks are great! Only issue is you need a phone that has band 2 and 12, which is mostly all newer phones.

uep 10y ago

T-Mobile's coverage has gotten significantly better in the last couple years since they bought 700Mhz spectrum from Verizon. Before this, T-Mobile had no low-frequency spectrum. Low-frequency spectrum has much better range. According to wired: "T-Mobile customers saw an LTE signal 81 percent of the the time in the fourth quarter of last year, just a bit less than what AT&T delivered. Yes, both still lag behind Verizon (87 percent), but it’s a level of saturation that lets them claim nationwide reliability." http://www.wired.com/2016/02/t-mobiles-finally-good-enough-to-put-pressure-on-verizon/ http://www.wired.com/2016/02/t-mobiles-finally-good-enough-t... They're within striking distance these days.

technofiend 10y ago
>T-Mobile's coverage has gotten significantly better... Can't argue that in the main that's true, unfortunately due to construction where I am downtown my T-Mobile service has dropped off considerably and it's useless where I spend my weekends. They've also shifted customer policy recently and don't try as hard to retain customers - in my case refusing to refund a couple of months of excess billing that was their fault. Previous mistakes were corrected with apologies that bordered on the obsequious. Needless to say I won't be a TMO customer much longer. But I'll take a free share of stock on the way out.

mikestew 10y ago

Most, perhaps, but not this one. In comparison, yeah, Tmo sucks. But it covers me in urban areas, and is "good enough" outside urban areas (just voice and no LTE data? Whatever shall I do?). For areas where I have no coverage, I'm likely so deep in the woods that I'm going to be using the DeLorme InReach anyway 'cuz Verizon ain't got coverage, either. Then again, with the cell phones I grew up on it was a miracle that they worked at all. So I don't get terribly upset when I don't have coverage on some forest road in the Cascade mountains. To me, Tmo is like owning an electric car. "But what about those drives to L. A. that one would think from talking to me I do every other week, but is really only twice a year?" Rent a car, keep the gas car you already own, whatever, there are mitigations. Absolutely, positively have to have coverage on every square inch of the planet? Rent a sat phone, buy an InReach or SPOT. Or go with Verizon and put up with higher prices and poor customer service every single day for functionality you'll use twice a year. It's just what one is willing to trade. I'll trade coverage for a company that doesn't piss me off every time I have to deal with them, as coverage is a minor consideration for me, and I'd rather do without a phone than deal with Verizon. For others, coverage is important enough to put up with other pain points. OTOH, it does kind of suck that smack in the middle of Seattle's SODO area I don't have coverage in the building in which I work. OTOOH, Tmo has WiFi calling so it's not that big of a deal. (EDIT: actually read TFA. "Other carriers want to screw you, Legere says with his typical brashness, while T-Mobile is offering dinner and a movie." Coverage be damned, I'd almost give them money just to get a choice quote from Legere once in a while.)

chris11 10y ago

Yeah, that's my issue. I'm currently dealing with some really frustrating problems with dropped calls. I got a new phone that is better supported, and that seems to have solved my problems so far. But cell coverage has been an issue for me.