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I am the author of a slightly popular CSS library [1] and JS library [2] and I feel the pain explained here, trying to keep up the pace of issues and PR is daun

I am the author of a slightly popular CSS library [1] and JS library [2] and I feel the pain explained here, trying to keep up the pace of issues and PR is daunting. However, cmon Google! You are not a sole developer lost somewhere in Spain. Get your act together and really support your own libraries for a sensible amount of time. Or hire more people to do so. [1] http://picnicss.com/ http://picnicss.com/ [2] http://umbrellajs.com/ http://umbrellajs.com/

user_0001 10y ago
support and google in the same sentence do not go well together
- rch 10y ago
  I'm finding I get excellent service on the products I pay for.
  - Klathmon 10y ago
    And i get wonderful support even on those I don't... I've never had a bad support experience with google, from youtube, to gmail, to google apps for work, to some issues with my adsesnse account. Do those saying they have no support ever try? There are "contact us" links everywhere for most services, and they are really damn responsive when i need to.
nixgeek 10y ago
Not sure if sarcastic or serious. It seems to me that a major problem for Open Source in 2016 is assumption of support from the originating entity or person. Does this base assumption not risk alienating individuals and organisations into saying, "Should I release this at all?". Why should they hire people to support something which generates, as far as I can see, no revenue for Google?
- deckar01 10y ago
  > Why should they hire people to support something which generates, as far as I can see, no revenue for Google? The reason most companies release projects open source for free is that they created them to solve a problem for themselves, but want to benefit from community contributions. Google's ease of abandon suggests they are not really using this library internally.
- rhizome 10y ago
  Why should they hire people to support something which generates, as far as I can see, no revenue for Google? Because it helps people use Material design. I feel this interpretation is supported by the concept of brand advertising, such as Coca Cola commercials not really having a direct effect on sales.
- franciscop 10y ago
  English is not my native language so I apologize for the misunderstanding, I didn't mean any sarcasm here. There is a big difference between releasing software "as-is", and saying - or making it look like - it will be supported for a long time: > "it was previously stated that Angular 1 will be supported for a long time to come" - Zach Bjornson Arguably, one of the main goals of Open Source is to be used. If companies that set expectations of support don't support it, then I think the future of Open Source is really doomed.

user_0001 10y ago

support and google in the same sentence do not go well together

rch 10y ago
I'm finding I get excellent service on the products I pay for.
- Klathmon 10y ago
  And i get wonderful support even on those I don't... I've never had a bad support experience with google, from youtube, to gmail, to google apps for work, to some issues with my adsesnse account. Do those saying they have no support ever try? There are "contact us" links everywhere for most services, and they are really damn responsive when i need to.

nixgeek 10y ago

Not sure if sarcastic or serious. It seems to me that a major problem for Open Source in 2016 is assumption of support from the originating entity or person. Does this base assumption not risk alienating individuals and organisations into saying, "Should I release this at all?". Why should they hire people to support something which generates, as far as I can see, no revenue for Google?

deckar01 10y ago
> Why should they hire people to support something which generates, as far as I can see, no revenue for Google? The reason most companies release projects open source for free is that they created them to solve a problem for themselves, but want to benefit from community contributions. Google's ease of abandon suggests they are not really using this library internally.
rhizome 10y ago
Why should they hire people to support something which generates, as far as I can see, no revenue for Google? Because it helps people use Material design. I feel this interpretation is supported by the concept of brand advertising, such as Coca Cola commercials not really having a direct effect on sales.
franciscop 10y ago
English is not my native language so I apologize for the misunderstanding, I didn't mean any sarcasm here. There is a big difference between releasing software "as-is", and saying - or making it look like - it will be supported for a long time: > "it was previously stated that Angular 1 will be supported for a long time to come" - Zach Bjornson Arguably, one of the main goals of Open Source is to be used. If companies that set expectations of support don't support it, then I think the future of Open Source is really doomed.