"What we found surprised us." - insurgency "Lose this clear purpose and your company becomes directionless and uninspiring" - front line obsession "Lose this de

"What we found surprised us." - insurgency "Lose this clear purpose and your company becomes directionless and uninspiring" - front line obsession "Lose this deep curiosity for what is going on at the front line, and your company loses its instincts" - owner's mindset - "Lose the owner’s mindset and your company becomes complacent, slow to act and decide, and risk averse" So...it surprised them that companies where clarity, curiosity, and accountability are practiced did better than companies that didn't practice those values. I'm surprised that they were surprised.