4 out of 6 complaints here all help reduce the size of an electronics product. In fact some of those decisions led me to chose an Apple product over a non appl

4 out of 6 complaints here all help reduce the size of an electronics product. In fact some of those decisions led me to chose an Apple product over a non apple one. Locked down software ended up being a business decision for Apple's App store. As for the screws, I have no idea, but you can easily find appropriate screwdrivers online so it doesn't seem like that big of a deal to me.