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This is a partial list I posted on a site for IT techs, so it's geared toward the use of these packages for remote support more than for remote access. The pack
by fencepost 10y ago
This is a partial list I posted on a site for IT techs, so it's geared toward the use of these packages for remote support more than for remote access. The packages in question are the ones most often mentioned on that and a few other sites.
A couple others that were mentioned were UltraVNC and IMPCRemote, both VNC-based. There are also many other VNC-based options available as well (e.g. Fog Creek Copilot), but I'm not aware of any that have performance that I'd consider acceptable.
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* Ammyy - Tool of scammers everywhere, DO NOT USE
* Splashtop - inexpensive, no-frills. Options for unattended, resellable unattended, and attended/client-initiated but all are separate products. Annual pricing, but cheap. Hosted by them.
* Instant Housecall - active with forums and podcasts as well, includes toolkit based on D7. Subscription, $30/40/75/month. Hosted by them.
* ScreenConnect - former local darling until bought by ConnectWise/LabTech which raised prices. Subscription, $50/month annual, cheaper options available with fewer features. Hosted by them unless you're spending $2200+. Has (had?) active forums and many scripts you could add in for cleaning, etc.
* Simple-Help - pricing similar to ScreenConnect's old pricing ($320/year + 20% annual maint). Self-hosted by you. Discounts may be available including links from here back when ScreenConnect raised their prices. For an extra 50% you get remote monitoring and some tools but I have no experience with them. Never as actively developed as ScreenConnect. If the RMM features are good enough it's surprisingly affordable (under $1/month per endpoint the first year, $0.20/month per endpoint after that, all in blocks of 40 endpoints)
* MSPAnywhere/BeAnywhere - $50/month subscription, purchased by Solarwinds (N-Able) in 2015. I don't think it has integrated tools, but has a good reputation for remote control.
* TeamViewer - Solid product, one-time purchase (plus fees for upgrades) $800+. Has some sort of addon available for support/tools I believe.
* LogMeIn - had many fans here until a few years ago when the price increases started. Not sure anyone here still uses them.
* Chrome Remote Desktop - Free, and you get what you pay for. You can contemplate your errors as you wait for the other end to reconnect you. Again.
* Zoho - VNC based? I know little about it other than being pretty sure it exists.
* AnyDesk - €60/year or has a 6-year license at a discount. More expensive Professional version allows what I think is unattended access with the extra-charge PowerUser option.