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Do these things ever go red? I mean, I understand the disincentive to do this, but for something like AWS (where error icons are even more subtle than this) I
by koenigdavidmj 10y ago
Do these things ever go red?
I mean, I understand the disincentive to do this, but for something like AWS (where error icons are even more subtle than this) I care about accuracy way more than looking scary.
- vox_mollis 10y agoCould be due to the limited nature of the outage. They state only some users are affected, which I can verify - App Store works fine for me, for instance.
- _puk 10y agoApp store (UK) was down for purhases for me ~1hr ago, but seems to be back up (though asked for a password after restart)
- Analemma_ 10y agoRed? Not bloody likely. We should be cheering Apple for even using yellow, most of the time when things are on fire we don't even get that. Instead we get "green, with the tiny blue 'i' in the corner". Status pages are a bad joke.
- cookiecaper 10y agoYeah. Like it or not, the status page reflects on the brand identity and having a status page that reflects the real condition of the infrastructure is immensely harmful to sales. I've found that most status pages suppress information about important events more than they publish it. I wonder if there's an "engineer's feed" out there somewhere that looks like mumbo-jumbo to the layperson but could actually be useful in allowing companies to disclose issues without the softer side of the company flipping their lids.
- michaelbuckbee 10y agoI really appreciate Heroku's Status page - https://status.heroku.com/ https://status.heroku.com/ Separately, many of the Status pages out there setup with the Statuspage.io service also incorporate "Pingdom" like features where heartbeats and/or checks are automatically collected and notifications and updates set without intervention.
- snuxoll 10y agoSalesforce is one of the odd-balls that is 100% honest about issues with their service. One of their sandbox instances can have minor issues for 5 minutes (not often mission critical, just performance degradations) and I get an email - even for instances I do not use. I usually get a couple emails a day, and the trust.salesforce.com site shows the full history (including a colored timeline) of the availability of each individual instance. It's nice to see they've carried on this same policy with Heroku, for all the flaws the company has they put their money where their mouth is.
- artursapek 10y agoHeroku's has always impressed me
- lttlrck 10y agoRackspace seems pretty honest in my experience.
- msisk6 10y agoNo better than anyone else here really. The sad reality is that often these status pages are manually updated by the service teams themselves and when there's an issue you're busy trying to fix the problem, not update the status page.
- chillacy 10y agoGithub is pretty transparent with theirs too: https://status.github.com/ https://status.github.com/ All the numbers usually tell a story
- yardie 10y agoI deployed a status board once. I was forced by the higher ups to take it down. Something about it sending the wrong message to our clients. Sending out emails once an hour with status updates was way more productive.
- bigiain 10y agoI have the "internal status dashboard" (read: "notifications of individual instance or app downtime") for us, and the "external status dashboard" (which is the app status from the front of the load balancer) for the higher ups to show to customers.
- yardie 10y agoOur network monitoring software has a dashboard we use internally. Our external monitor was a Google Apps project that was manually updated. Never got far enough into it to automate it, yet.
- BuildTheRobots 10y agoFor all their faults (and there are many), OVH's weathermap [1] and status page [2] are immensely good and seem surprisingly honest. On the flip side, I've had a total inability to use EE in North Yorkshire for about 2 weeks and yet their status checker reports absolutely no problems in my area (whilst Level 2 support admits they won't have an engineer on-site until next Wednesday now). Your suggestion for an engineer feed would be greatly appreciated; there's nothing worse than spending half a day trying to narrow down an issue only to find out it's a known and unreported fault... "to err is to be human, to lie about it is ruddy infuriating". [1] http://weathermap.ovh.net/ http://weathermap.ovh.net/ [2] http://status.ovh.net/ http://status.ovh.net/
- Jyaif 10y agoAt least they have the red icons ready ( <span class="serviceoutage"></span> to see what it looks like)
- colinbartlett 10y agoVery occasionally: https://statusgator.com/services/apple https://statusgator.com/services/apple (Side project of mine)
- cookiecaper 10y agoThat's cool, but it'd be cooler if it did its own tests on what can be seen from the outside instead of exclusively mirroring data from corporate-run status pages, which can't be trusted.
- colinbartlett 10y agoThere are a few services that do that, I was more interested in getting alerted when services reported problems. Some find it useful, some don't.
- cmrx64 10y agoFYI: "An error occurred during a connection to statusgator.com. The OCSP server experienced an internal error. Error code: SEC_ERROR_OCSP_SERVER_ERROR"
- colinbartlett 10y agoWeird, thanks for the heads up. Will investigate.
- avn2109 10y agoQuis custodiet ipsos custodes?
- tuna-piano 10y agoReally cool idea / site. Most startups / side projects these days seem to use a cloud hosting service... But you're project is meant to work especially when the cloud hosting providers are down. Where are you hosted? Or do you host on multiple services?