"we don't want to make even more mistakes by saying something that isn't true." "We are working with MetaLabs to resolve the issue" would have been a perfectly

"we don't want to make even more mistakes by saying something that isn't true." "We are working with MetaLabs to resolve the issue" would have been a perfectly fine public response. It would have made Mozilla's intentions clear, without piling on any new mistakes. (BTW I find it interesting that people are yelling at me about jumping to conclusions, while themselves jumping to conclusions about me jumping to conclusions.)