5 ms·

I thought monitoring prisoners' phone calls was illegal?! Do authorities not care about the law at all these days?

• dragonwriter 10y ago
  IIRC, except for calls with attorneys and certain other exceptions, monitoring prisoners phone calls (like monitoring their visits) is a perfectly legal security measure. That said, its kind of odd (to the point of being nearly implausible) that human monitors on the calls didn't make the connection between requests by prisoners for a "three-way" followed by the person referred to in that request being dialed in to the call by the person that was directly called until after the fact machine analysis identified "three-way" was a code word. First, because using "three-way" (or more fully, "three-way call" for the call, "three-way calling" for the feature [0]) to refer to a call into which a third-party is added isn't obscure prison code, its standard usage, and second because even if human monitors were initially clueless as to the particular term, it defies reason to ask us to believe that they didn't notice the additional person being added to the call after the request. This is also quite obviously a stealth ad (probably a press release being uncritically accepted and lightly rewritten and published as a news article) for Intelligent Voice, whose software is being promoted in the piece: there are no prison sources cited, the only sources cited are the company's CEO and one of their software developers. [0] I mean, really, google "three-way call".