Actually, he's talking about children "in a low socio-economic status classroom in New York City", not old people, and not in developing countries. I've never

Actually, he's talking about children "in a low socio-economic status classroom in New York City", not old people, and not in developing countries. I've never dealt with students who "didn't grasp the concept of keyboard shortcuts", and so I'm inclined to think the situation has been dramatised for the sake of hitting the message home. But other than that, I really do share his worries: I believe you need quite a bit more than a basic grasp of technology, if you don't want to be made redundant by a computer very soon.