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Gchat was (and is) wonderful -- minimal and elegant. I never understood why Google was so hell bent upon trying to move the users from Gchat to Hangout. They wo
by nnain 10y ago
Gchat was (and is) wonderful -- minimal and elegant. I never understood why Google was so hell bent upon trying to move the users from Gchat to Hangout. They would have enough data to know the number of times users clicked 'no' to moving to the new interface!
Hangout might work fine, but I don't like the brand. A "GChat" mobile App would have signified a fast minimal interface to me. "Hangout" just sounds like such a loaded word/service; I rarely open the app for regular chat.
In a rough string of events, at first Google changed the look and functionality of the way Chat contacts were displayed in the left pane of Gmail. Then came the constant bickering to move to the 'new' Hangout interface (from inside Gmail), which, for text chat users, was just a superficial and useless change. I liked the simple old look back then, and still do. After that came Google+, and more irritating notifications to 'update'. In the meantime a huge project Google Wave came and was taken down.
GMail and Google are still amazing, and I respect them. But somehow, few years back, these changes took away my confidence in Google that they always know the pulse of the market. I think it was a mix of overuse of data science and marketing speak that hurt Gchat the most.
- drumdance 10y agoI thought Google Wave had huge potential but the rollout was so poorly handled. It was a group app that only called people in by invitation, so I couldn't add my team members without them having to go through a signup and wait for approval process, killing all momentum.
- nnain 10y agoYeah, Wave created quite a buzz, at least within developers/early-adopters. It was complicated and heavy though. I didn't get fond of its features, for the few weeks that it existed.
- ocdtrekkie 10y agoI still click that button regularly. The "Google Talk" Gmail plugin still works better than the "Google Hangouts" one.