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Wow, that's pretty bad. Metrics-driven management is one of those things that sounds like a smart thing to do but it ends up being counterproductive. It's reall
by danek 10y ago
Wow, that's pretty bad. Metrics-driven management is one of those things that sounds like a smart thing to do but it ends up being counterproductive. It's really hard to measure the things that are important so we have to use proxies. Except optimizing a proxy is not the same thing as optimizing the thing you care about. And this is how we end up with production databases using rot13 for encryption :)
- 13of40 10y agoBack when I was in management, I used to collect concrete metrics like "you keep closing work items, but it's been three months since you checked in any code" or "you're employed as a tester but you only opened two bugs last year and they were both by design". Of course people could game it, and maybe they did, but it went a long way toward identifying the people who were just straight-up asleep at their desks.