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I had Mozy and I used their built-in encryption to backup ~250GB. I went to restore some wedding photos while at my parents' house, so I downloaded their decry
by mikebo 17y ago
I had Mozy and I used their built-in encryption to backup ~250GB. I went to restore some wedding photos while at my parents' house, so I downloaded their decryption utility, and started the decryption of a 10gb subset of my backup.
Only about 1/3rd of the files decrypted correctly. The rest of the files were totally corrupted -- not cool. I contacted support and we investigated the problem for ~3 months. Luckily I didn't have dataloss, but what exactly was I paying for here?
We never got the problem resolved and I ended up getting a full refund for 1.5 years of service. Make sure to test your backups no matter where you store them.
- cperciva 17y agowhat exactly was I paying for here? You were paying for not worrying about whether you would lose your data. And that's exactly what Mozy gave you... at least until you discovered the corruption. :-)