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This is badly phrased but it's for New Tweets only.
by subb 10y ago
This is badly phrased but it's for New Tweets only.
- robzyb 10y agoSome (most?) of his @ThreeUKSupport tweets are New Tweets and he doesn't want these going to his followers.
- mikeash 10y agoDumb workaround, but you could just pick a random tweet from @ThreeUKSupport and reply to it to initiate the conversation.
- bad_user 10y agoOr @ThreeUKSupport could enable private messages (Direct Messages).
- paublyrne 10y agoOr email support.
- dave2000 10y agoEmail support for most companies is awful. I've always had better response from Twitter; perhaps because it's all out in the open.
- bad_user 10y agoActually companies make it hard on purpose to find an email address or contact form, because support is expensive. It's a well known trick to burry that deep within some bullshit interface with answers to questions you don't care about. I always find the "Was this helpful?" questions frustrating on support pages, because they don't have a "No, I want to freaking talk to somebody" button.
- kmfrk 10y agoAnd the mobile interface only has a New Tweet button; nothing for individual accounts.