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Having done On-Prem in a past life, this article nails it on the head. It's a difficult problem to solve and the support costs are very real. You need a team (o
by paloaltokid 10y ago
Having done On-Prem in a past life, this article nails it on the head. It's a difficult problem to solve and the support costs are very real. You need a team (or teams) dedicated to OP if you're going to do it right. It can be lucrative and a huge differentiator for your product, but it is far from easy.
- abraae 10y agoGreat article, rings very true. I'd say if you're in the early adopter phase and you desperately need big enterprise traction then do the deal with the devil and go on-premise. Otherwise run a mile. Worth noting is that sometimes a sales technique is to agree to on-premise (since your competitors probably won't) and then look for opportunities to remove it from the deal further down the line - the customer may even come to the conclusion themselves that its not a good idea.