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How big is your team? For smaller teams, I love Front. In looking for things that will likely work better for larger teams (10-15+) Help Scout and Groove are
by codezero 10y ago
How big is your team?
For smaller teams, I love Front.
In looking for things that will likely work better for larger teams (10-15+) Help Scout and Groove are both pretty appealing.
Desk.com is like Zendesk in that it tries to "do everything."
I haven't evaluated it fully, but a lot of people love Intercom as well if you want to do in-app/on-site support.
- jessaustin 10y agoWould you please link directly to "Front"? I tried the Google, but apparently "StayInFront", "Soffront", and "Infront" have different legal philosophies with respect to trademark than do the assholes at Zendesk. TIL customer confusion is actually a real thing!
- codezero 10y agoYep, sorry about that: https://frontapp.com/ https://frontapp.com/