4 ms·
https://www.troyhunt.com/the-cobra-effect-that-is-disabling/ https://www.troyhunt.com/the-cobra-effect-that-is-disabling/ nope. (For the "type your new passwor
by ikeboy 10y ago
https://www.troyhunt.com/the-cobra-effect-that-is-disabling/ https://www.troyhunt.com/the-cobra-effect-that-is-disabling/ nope.
(For the "type your new password twice to change it" fields there's somewhat of a justification: if someone mistypes their password then pastes it twice, they'll be locked out of their account, the point of the double field is to prevent typing errors, which means it should be typed twice.)
- chrismorgan 10y agoBut it doesn’t even matter if someone puts the wrong password in: if they get it wrong, you just nudge them to reset it and everyone’s happy. Getting email address wrong is far more important, but far fewer things do the same doubling up on that.
- lucb1e 10y agoPasswords are entered twice because you can't see them. You could make a mistake and not see it. People recently mistakenly assumed it's "because your password is important" and have consequently doubled the email address too. I so hate places that make me write my email address twice and disallow pasting, I'm not retarded and it's my own fault if I can't spell my own name (or in this case, email address), especially if I copy-paste it. You know what? Why don't we make every field double before someone typoes their address and ships it to the wrong place? That'd be such a bad customer experience!
- chrismorgan 10y agoI should clarify that I was commenting on the state of things, not endorsing any specific actions. Like you, I am mildly annoyed by any doubling up. Still, I can testify that people mistype email addresses with frightening regularity. For things like shipping addresses, some types of errors can be assisted with by something that checks plausibility: does that address make sense and do we know that it exists as a shipping address? If not, confirm with the user that it’s actually what they meant. Email address errors are often the same: basic validation can catch the most common types of errors. http://www.mailgun.com/email-validation http://www.mailgun.com/email-validation is an example of an API to do just that. I think an ideal system would do something like send the confirmation email and listen for a bounce message, showing a message to the user as soon as such a bounce message pops up. Also, showing the email address on the confirmation page for the user, with the ability to change the address there and try again.
- deleted 10y ago[deleted]
- strathmeyer 10y agoIf they can paste it twice they can paste it three times.