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Yup, I learned in retail during that time that you always deal with the customer in front of you before you answer the phone, too. Serving the person actually i
by mpclark 10y ago
Yup, I learned in retail during that time that you always deal with the customer in front of you before you answer the phone, too. Serving the person actually in your store is more important than serving the one sitting at home.
- Anthony-G 10y agoI don't really like talking on the phone and prefer face-to-face interaction. However, experience dealing with retailers (less enlightened than yourself) forced me to conclude that customers using the phone were more important. Too many times, I've had a retailer or receptionist answer the phone in the middle of an interaction.