This is 10% of the way there, but closer than anything else I've read. We need to stop pretending bots are going to be able to understand intent even if they ca

This is 10% of the way there, but closer than anything else I've read. We need to stop pretending bots are going to be able to understand intent even if they can parse language. We should not pretend these tools are anything more than mapping to a menu of options and learn how to empower users instead of hiding away control.