Lots of positive reviews doesn't necessarily mean most people are happy. It could be that the unhappy people don't click the "leave a review" button, or that t

Lots of positive reviews doesn't necessarily mean most people are happy. It could be that the unhappy people don't click the "leave a review" button, or that they're slightly unhappy but not enough to leave a review. If you think about it, it's actually quite hard to tell for sure whether something makes people happy or not.